On the morning of 10 September 2017, Irma made landfall in the Florida Keys as a Category 4 hurricane. Mandatory evacuation pushed tens of thousands of people onto a two-lane road. Returning to the area following the storm introduced additional challenges, for example: fuel trucks having trouble entering, housing shortages, landlord issues, builder contract concerns, vulnerable populations, and other reasons for delayed entry. With surrounding areas also being affected by the storm, prioritization and allocation of essential services and shared assets, as well as warehousing of donations proved to be difficult. However, out-of-state workers and resources such as the Incident Management Assistance Teams (IMATs) have played critical roles during the ongoing recovery phase.