September 2018

Introducing the “ACT” Crisis Management Framework

There is no shortage of crisis management tools and concepts, yet individuals and organizations often still struggle to respond effectively when a crisis occurs. There are likely numerous reasons for this, but one challenge stems from an inability to operationalize the key concepts during a crisis. It can be helpful to establish frameworks that can serve as “mental cues” to organize, guide, and prompt action. This article examines one such framework.

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